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*
Must be filled out in order to submit form
When
you submit your problem, it will be entered into our database for tracking
purposes. After an initial assessment by our support department, the resolution
of the problem will be assigned to an appropriate engineer.
Please be
as specific as possible when describing the problem.
* What
version of the software are you using?(Only the following versions
are currently supported)
*
Computer System?
Type
of connexion?
*
Please enter a brief description of the problem:
If
the problem is reproducible, please list the steps required to cause it:
If
the problem is not reproducible (only happened once, or occasionally for
no apparent reason) please describe the circumstances in which it occurred
and the symptoms observed:
If
the problem causes any error message to appear, please write down the
exact text displayed and enter it here:
Please
provide us with the following information to contact you:
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