Home| Site Map Français | EspañolSearch


 
Software Support
 
* Must be filled out in order to submit form

When you submit your problem, it will be entered into our database for tracking purposes. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer.


Please be as specific as possible when describing the problem.

* What version of the software are you using? (Only the followng versions are currently supported)

PAD System V4.1

PAD System V4.5
To be specified

PAD System V4.6
To be specified


* Operating System?

Macintosh (Mac OS)

PC


* Please enter a brief description of the problem:



If the problem is reproducible, please list the steps required to cause it:



If the problem is not reproducible (only happened once, or occasionally for no apparent reason) please describe the circumstances in which it occurred and the symptoms observed:



If the problem causes any error message to appear, please write down the exact text displayed and enter it here:


Please upload the following files:
Preference file.    Help
Corresponding PAD Pattern File.
File(s) presenting the problem (if possible). Put the files in a zip archive if there are many.
Snapshot of the result (in .JPG format) or of any other pertinent stage, preferably with your comments.    Help
Warning : Attached files may not exceed 4 Mb of size in total.


Please provide us with the following information to contact you:

* Name :
* Company :
* Phone :
* E-mail :
 
 
Software | Hardware | Training | Support | Company | Contact Us

Copyright © 2008 - GCL Distribution - All rights reserved.